About Us

A solution provider focusing on micro thermal
printer and image scanning module

Home >  About Us

Company Profile

News Center

Contact Us
Company News

Industry News

Product News

Social News

2024-07-04

Complete list of printer malfunctions and their solutions

    1、 Poor printing quality  1. It may be an issue with the ink cartridge. Check if the ink cartridge is used up or damaged.  2. The print head is not thoroughly cleaned, it is recommended to use a professional cleaning solution for cleaning.  3. The problem with printing paper, if it is poor quality or expired, will affect the printing quality.  2、 Unable to connect  1. Check if the connected wires are loose, reinserting the wires may solve the problem.  2. Check if the wireless network is connected correctly and try reconnecting to the wireless network.  3、 Paper jam  1. Check if the printing paper is properly placed. Improper placement of the printing paper may cause the paper to jam.  2. Reloading the printing paper may be due to the previous placement not being standardized enough.  4、 Unable to connect power  1. Check if the power cord is connected properly and reinsert and unplug the power cord.  2. Is the battery low? Try charging or replacing the battery.  5、 Fault code prom

2024-07-04

Solving common troubleshooting issues with portable label printers

    1、 The issue of poor printing quality  If the printing quality of your portable label printer is poor, it may affect your work efficiency and waste paper. Here are some possible causes of this problem and how to solve them:  1. Ink depletion: If the ink is almost depleted, the printing quality may be affected. Please check your ink cartridges and replace any depleted ones.  2. The print head needs to be cleaned: Printers that have not been used for a long time or are frequently used may have dust or impurities on the print head. You can use the cleaning tool or cotton swab provided with the label printer to gently wipe the print head.  3. The printer needs to be upgraded: Check if there are the latest software and firmware available for download to ensure that the printer has the latest features and optimizations. Meanwhile, upgrading may fix issues related to printing quality.  2、 The problem of slow printing speed  Slow printing speed may lead to low work efficiency and time was

2024-07-04

The issue with the portable printer not being able to connect

    If your printer cannot connect to your computer or mobile device, it may affect your work. Here are some possible causes of this problem and how to solve them:  1. Wi Fi connection issue: Ensure that your printer is connected to the correct Wi Fi network and make sure your computer or mobile device is connected to the same network.  2. Driver and software updates: Check if the latest drivers and software are available. Downloading and updating drivers and software may resolve connection issues.  3. Power and cables: Ensure that all cables are connected correctly and check if the printer is properly powered on.  Preventive measures and usage tips:  1. Regularly clean the print head and printer to prevent dust and impurities from entering the printer.  2. Avoid sudden power outages or forced shutdowns.  3. Always choose high-quality ink cartridges and paper.  4. Do not overload the printer to avoid affecting printing quality and speed.

2024-07-04

Computer printer repair guide

    A computer printer is one of the essential devices in our daily work, but sometimes we encounter some common problems. In this repair guide, I will provide you with solutions to some common problems. 1. The printer cannot start properly: First, make sure that the printer is connected to a power source and the power cord is not damaged.  Then, check if the printer's display screen displays any error messages. If there is an error message, please follow the instructions on the display screen for operation. If there is no error message, try restarting the printer and checking if the USB cable connected to the computer is working properly.  2. The printer cannot print: First, check if the printer has enough paper and ink cartridges. If the paper or ink cartridges are used up, replace them and try printing again. Secondly, ensure that the connection between the printer and the computer is normal.  You can try reconnecting the USB cable or using other available connection methods, such

2024-07-03

Analysis and maintenance of portable printer faults

    Preliminary inspection:  Check if the power supply of the printer is connected properly and confirm if the plug is loose.  Check if the connection cable of the printer is intact and undamaged to ensure that it is not broken or damaged.  Check if the ink cartridge or toner is sufficient, and refer to the relevant instructions based on the printer model.  Troubleshooting:  Check if the printer driver is installed properly. If it is not installed or has an updated version, try reinstalling or updating it.  Clean the rollers and nozzles inside the printer using specialized cleaning tools or a soft cloth dipped in alcohol.  Check if the paper transfer system is smooth and promptly resolve issues such as paper jams.  Try restarting the printer and connected computer.  Replacing accessories:  If using an ink cartridge printer, try replacing it with a brand new ink cartridge to ensure compatibility.  If using a toner printer, try replacing it with a brand new toner to ensure compatibility

2024-07-03

How to add ink to a portable printer for express delivery

    How to add ink to the printer? Some friends may not know how to add ink yet, so let's take a look at the printer ink tutorial below.  Step 1: First, remove the sealing patch from the ink injection hole, and then use the fine end of the ball pushing tool to press the steel balls in the ink injection hole into the box.  Step 2: Remove the rubber cap from the ink cartridge, insert the tip of the ink cartridge into the short needle and press it tightly.  Step 3: First, fasten the nut onto the top of the ink cartridge, then insert the ink cartridge into the ink injection hole, and screw the screw into the nut hole.  Step 4: Slowly push the piston by rotating the screw until all ink is injected into the ink cartridge (note: two ink cartridges must be added at a time)  Step 5: Remove the ink cylinder, place a new steel ball in the ink injection hole, and use the thick end of the ball pushing tool to lightly press the steel ball until it is flush with the hole. Then apply a circular patch

  • <
  • 1
  • 2
  • 3
  • 4
  • 5
  • >